Courier and parcel delivery is one of the industry that had not been touched by the on-demand apps and mobile technology, until the last decade. With the increase in the popularity of the on demand apps, the parcel and courier delivery industry has been using these apps to enhance their business and grab a huge number of customers. The face of courier delivery has indeed changed with the use of on-demand apps for courier delivery. The ease of use and convenience offered by the Uberrush clone, Deliv Clone, apps, have urged and accelerated the development of more parcel delivery apps by various companies, deploying them into startup parcel delivery business or enterprise courier delivery companies. In order to build an effective on demand parcel delivery app like lalamove clone here are some features that should be incorporated successfully.
- Customization of Pickup and delivery slot
Since the on demand courier delivery apps are focused to offer convenience and ease of use to the customers, hence one of the essential features that needs to be included is the customization of the pickup and delivery slots. This helps customers to choose their pickup and delivery time according to their wish and comfort, making parcel delivery a hassle-free activity for them.[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[
- Ease of navigation
Moving from one section of the app to the other or navigation helps the customers explore the various options in the mobile app. The local parcel delivery apps should offer easy navigation from one section to the other, helping the customers explore each service offered by the mobile app. Easily navigating from one section to another, the customers can schedule their parcel pickup and courier delivery slots, place the orders, select the delivery vehicle and make the online payments seamlessly.
- GPS tracking
Real time tracking using the GPS technology helps the customers to track their parcel from the pickup point until successful delivery. This real time tracking offers the customers transparency and enhances the reliability of the courier company. Moreover, the real time GPS tracking also helps to optimize the travel route taken by the delivery boys from the pickup until successful delivery.
- Integration of online payment gateway
It is important and an essential feature to integrate the popular payment gateways facilitating the online payments. Security is also an important aspect of online payment, hence the integrated payment gateways should be secure enough to avoid hacking of the customer’s information. This will ensure successfully completion of payments by the customers.
- Easy cancellation and rescheduling
The flexibility of cancellation and rescheduling of the pickup or delivery needs to be offered to the customers, to ensure that they can book according to their convenience. Lack of such flexibility is not a sign of an user friendly and desirable mobile app. Offering better flexibility and easy cancellation options are likely to attract more customers helping the on demand courier delivery app to grow.
- Push notifications
Keep your customers in and engaged. Push notifications and news alerts are one of the best known and proven methods of customer retention as well as engagement. Sending push notifications with attractive discounts and offers, upcoming events will increase the customer base, ensuring retention of the customers, thus giving a much needed boost to the parcel delivery business carried out using the courier delivery mobile app like EasyVan Clone or Shyp Clone.
Parcel and courier delivery has a huge prospect all around the world, when backed by the mobile apps like Lugg Clone, Ubercargo Clone. Develop the app that adheres to the standard and good to have features of the mobile app and engage your customers with the best delivery services.
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